support

Pharmacy Services

In-house pharmacy with 5,000+ medications available 24/7 — including generic and branded options.

1 About This Service

Our hospital pharmacy is open 24 hours a day and stocks over 5,000 pharmaceutical products including essential medicines, high-end specialty drugs, oncology medications, and OTC products.

All dispensed medications are reviewed by registered pharmacists who cross-check for drug interactions, allergies, and correct dosing. Inpatients receive bedside medication delivery, and our automated dispensing units (ADUs) on critical care floors ensure rapid availability of emergency drugs.

We offer generic substitution counselling to help patients manage costs without compromising quality. Insurance-linked billing and cashless dispensing are supported.

2 How It Works

1

Prescription Submission

Submit your prescription — digital or paper — at the pharmacy counter. Inpatients receive medications directly to the ward.

2 min
2

Pharmacist Review

A registered pharmacist verifies the prescription, checks for interactions, and confirms correct dosage and formulation.

3–5 min
3

Dispensing

Medications are accurately measured, labelled, and packed. Cold-chain medicines are packed in temperature-controlled bags.

5–10 min
4

Counselling

The pharmacist explains how to take each medicine, potential side effects, and what to avoid (food/drug interactions).

3–5 min
5

Billing & Collection

Pay at the counter — cash, card, or cashless insurance. Collect your medicines with a printed receipt and medication list.

3 Key Benefits

24/7 pharmacy — no need to source medicines elsewhere

5,000+ medications in stock including rare specialty drugs

Pharmacist-led interaction and allergy checks

Generic alternatives offered to reduce costs

Cold-chain storage for biological drugs

Ward-level automated dispensing for inpatients

Cashless insurance billing supported

Refill reminders and home delivery (selected areas)

4 Frequently Asked Questions

OTC medications do not require a prescription. However, prescription drugs (Schedule H and H1) require a valid prescription from a registered medical practitioner.
Yes. Both branded and generic equivalents are available. Our pharmacists can advise on therapeutic equivalence to help you make an informed choice.
Home delivery is available in select areas for chronic medication refills. Contact the pharmacy counter or call our helpline to check availability in your area.

Book This Service

Schedule your appointment with our specialists today.

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Service Information

Category
support
Cost Range
Varies by medication
Process Steps
5
Benefits
8

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